project examples
project example 06
Global Provider of Assurance Services
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Objective
To create compelling client centred service propositions
Duration
9 months
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Background
- Market leader in assessment capabilities for ISO standards in over 140 countries
- Increasingly commoditised trading environment
- Requirement to execute against Five Year Strategic Plan
Assignment
- To profile and develop a global team of innovation leaders that would spearhead growth across their territories
- To isolate innovation barriers and challenges in ways of working and thinking
- To mobilise employees to engage in the new Strategic Plan
- To isolate opportunities for innovation in service design
- To be a trusted innovation partner that would help the organisation innovate in different sectors over a three year period
project
example
06
example
06
Results
- Training and development of global innovation team to lead organisation into the future across the UK, Asia, Americas and Europe resulting in localised client input into global proposition development
- Creation of an Innovation Charter to focus on core business challenges saving on time and effort
- Roll out of repeatable innovation model across central strategic function to give consistent approach to innovation activities
- Defined opportunity space for innovation in supply chain assurance
- After testing, decision made not to innovate in this sector saving the business both time and financial investment.
* Client name confidential